Edit Your Email
Whether there's an email you've already sent out that you need to correct, or if there's an email you've saved that you still need to send, you can edit the contents of the email to (re)send to your recipients. (NOTE: This will NOT unsend your email.) To edit the text in an existing email, follow these steps:
- Hover over
in the top left corner, beneath the CQ Knowlegis banner
- Click on "My Email"
- Locate the email that needs to be edited from the list
- At the end of the email's row, click on the "Edit" button
- The email screen will open, allowing you to make any necessary edits
- Once all of your improvements are made, you will have your normal options to save it as a draft, send the message as soon as possible, or send the message at a specific date and time
- Click the "Confirm" button
to save your changes
- The email message will be saved to the existing email
Replicate Your Email
In the same view as editing your email, you can replicate or duplicate an existing email without recreating it. This is important for emails to be sent out that may need to be changed slightly between groups and individuals.
- Hover over
- Click on "My Email"
- Locate the email that you would like to replicate
- At the end of the email's row, click the down arrow that is next to the "Edit" button.
- Select the "Replicate Message" option from the drop-down options
- The email screen will open, allowing you to make any changes to the existing information
- Once all of your edits are made, you will have your normal options to save it as a draft, send the message as soon as possible, or send the message at a specific date and time
- Click the "Confirm" button
- The email message will be saved as a new, separate email in the list that is to be sent out to your selected recipients.